Privacy Policy

At 3NV OÜ, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our Services. By using our Services, you agree to this Privacy Policy and consent to the collection, use, and sharing of your information as described below.

Information We Collect

We collect several types of information from and about users of our Services:

Information You Provide Directly

Account Information: When you create an account, we collect your verified email address, billing details, and any other information you voluntarily provide.
Payment Information: We collect payment information, such as credit card details, to process your orders and transactions.

Information Collected Automatically

Log Data: When you use our Services, we automatically collect information such as your IP address, browser type, operating system, referring URLs, and your activity on our site.
Cookies: We use cookies to enhance your experience on our website and for authentication purposes. You can control cookies through your browser settings; however, disabling them may affect your use of the Services.

How We Use Your Information

We use the information we collect for the following purposes:

Provide Services: To facilitate the provisioning of our services, process transactions, and manage your account.
Communicate: To contact you regarding updates, maintenance, billing, or any changes to our services or policies.
Improve Services: To monitor and analyze usage patterns and improve our services, website performance, and overall user experience.
Comply with Legal Obligations: To ensure we comply with all applicable laws and regulations.

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following situations:

Service Providers: We may share information with trusted third-party service providers who assist us in providing our services, such as payment processors. These third parties are bound by confidentiality agreements and are prohibited from using your information for any other purpose.
Legal Compliance: We may disclose your information if required by law or to comply with legal processes, such as responding to a court order or government request.

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction: You can request access to your personal data and correct any inaccuracies.
Deletion: You can request the deletion of your personal information under certain circumstances.
Objection: You have the right to object to certain uses of your personal data, such as receiving marketing communications.

To exercise any of these rights, please contact us at support@3nv.io.

Data Retention

We retain your personal data for as long as necessary to provide you with the services you requested, comply with legal obligations, resolve disputes, and enforce agreements. When we no longer need to retain your personal data, we will securely delete or anonymize it.

Children's Privacy

We do not knowingly collect personal data from children under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at support@3nv.io, and we will take immediate steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we will notify you via email when significant updates occur. Your continued use of our Services after any modifications constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Email: support@3nv.io